Refund & Cancellation Policy

Judicious HR Solutions Pvt. Ltd.

This Refund and Cancellation Policy outlines the terms governing refunds, cancellations, and payments made for services or packages offered by Judicious HR Solutions Pvt. Ltd. (“Judicious HR”, “Company”, “we”, “our”, or “us”). By purchasing any service package through our website, users acknowledge that they have read, understood, and agreed to the terms of this policy.

Service-Based Nature of Our Platform

Judicious HR Solutions provides professional recruitment and employment-related services through its website. The service packages available on the platform are designed to provide job assistance, recruitment support, or career-related services.

Since these services involve professional consultation, recruitment support, and access to opportunities, payments made for such services are considered payments for service access and professional assistance.

Refund Policy

All payments made for service packages on the website are generally non-refundable once the purchase has been successfully completed. Users are advised to carefully review the details of the service package before making any payment.

Refund requests will only be considered in exceptional circumstances such as duplicate transactions or technical payment errors, subject to verification by Judicious HR Solutions.

Cancellation Policy

Once a service package has been purchased and activated, cancellation of the service may not be possible. Users who choose not to continue with the service after purchase will not be eligible for cancellation-based refunds.

Judicious HR Solutions reserves the right to evaluate cancellation requests on a case-by-case basis depending on the nature of the request and the stage of service delivery.

Duplicate or Incorrect Transactions

If a user experiences a duplicate payment or an incorrect transaction due to a technical error, the matter should be reported to Judicious HR Solutions immediately with relevant transaction details.

After verification of the transaction, the company may initiate a refund for the duplicate amount through the original mode of payment within a reasonable processing period.

Payment Gateway Issues

All payments on the website are processed through authorized third-party payment gateways. Judicious HR Solutions is not responsible for delays, failures, or technical issues caused by payment gateway providers or banking institutions.

In the event of payment failures or transaction issues, users are advised to contact their respective bank or payment service provider.

No Guarantee of Job Placement

Judicious HR Solutions provides recruitment assistance and job facilitation services. The purchase of any service package does not guarantee job placement, interview selection, or employment confirmation.

Users acknowledge that hiring decisions are solely made by employers or client organizations and are outside the control of Judicious HR Solutions. Therefore, refunds cannot be requested on the basis of job placement outcomes.

Processing of Approved Refunds

In cases where a refund is approved by Judicious HR Solutions after verification, the refund amount will be processed through the original payment method used by the user.

Refund processing timelines may vary depending on banking procedures and payment gateway policies.

Changes to This Policy

Judicious HR Solutions reserves the right to modify or update this Refund and Cancellation Policy at any time without prior notice. Updated versions of the policy will be published on the website and will take effect immediately upon posting.

Users are encouraged to review this policy periodically before making any purchase.